Shared hosting is a straightforward way to run a business or marketing website with predictable costs and minimal administration. Smartt handles the environment, backups, monitoring, and core platform operations so your team can publish, launch, and improve without becoming a hosting team.
Update pages and campaigns while Smartt maintains the environment.
Platform patching, malware protection, and control-panel safeguards.
90 or 180 days of backup retention, depending on your plan.
24/7/365 email and telephone support with defined recovery objectives.
Two predictable plans cover most business and marketing websites. Use the matcher below to identify the likely starting point, then confirm compatibility and migration requirements with Smartt.
A good fit for a modest business or marketing site with predictable traffic and standard hosting requirements.
For small business sites, blogs, and focused marketing presences.
For higher-traffic sites and teams needing stronger security and workflow features.
ADDITIONAL STORAGE AND BANDWIDTH OVERAGE: $0.25/GB · NO CUSTOM SERVER CONFIGURATION · SERVICES MUST USE SUPPORTED, NON-EOL OS AND MIDDLEWARE
Shared hosting should remove operational work, not create another platform your team has to babysit. Smartt maintains the underlying environment while your marketers, developers, and content teams work through familiar control panels and publishing tools.
The objective is simple: hosting should fade into the background until you need help, recovery, or a more capable architecture.
The lowest-cost environment is only valuable when it matches the workload. Smartt can help determine when simplicity is an advantage and when isolation or customization matters more.
A technical review can prevent both over-buying infrastructure and discovering limitations during a critical launch.
The table below reflects the detailed comparison published on Smartt’s live Shared Hosting page, including support targets and chargeable professional services.
| Category / Component | Premium | Corporate |
|---|---|---|
| Service Package | ||
| Monthly fee | $24.00 | $83.00 |
| PageviewsThe number of times pages on your site are loaded by visitors each month. Plan limits are based on total monthly pageviews, not unique visitors. | <100,000/month | <1,000,000/month |
| StorageTotal global SSD storage across all services on the account: hosting, production and staging sites, Git repositories, email, backups, and archived data. Overage is billed at $0.25/GB per month. | 50 GB SSD | 100 GB SSD |
| BandwidthThe total data transferred between your site and its visitors each month. Overage beyond the included allocation is billed at $0.25/GB. | 100 GB | 500 GB |
| Operating system optionChoice of Linux or Windows server environment, selected at provisioning to match your site's technology stack (e.g., PHP/MySQL on Linux, ASP.NET on Windows). | Yes | Yes |
| cPanel / PleskIndustry-standard web hosting control panels for managing domains, email accounts, databases, files, and DNS without server administration knowledge. cPanel is provided on Linux; Plesk on Windows. | Yes | Yes |
| Databases / frameworksSupport for standard databases and frameworks such as MySQL and PHP. Software must be a supported, non-end-of-life version. | Yes | Yes |
| MailboxesIndividual email accounts (name@yourdomain.com) included with the plan, each with webmail, spam filtering, and anti-virus scanning. | 20 | Unlimited |
| Backup retentionAutomated daily backups of your site and data, retained for the stated period. Restoring from backup is a chargeable professional service ($300). | 90 days | 180 days |
| SubdomainsSeparate site sections served under your main domain, such as blog.yourdomain.com or shop.yourdomain.com. | 1 | 5 |
| Website migrationSmartt moves your existing website, files, databases, and email from your current host into the Smartt environment as part of onboarding. | Yes | Yes |
| MonitoringContinuous uptime monitoring of the hosting environment, so issues are detected and addressed by Smartt's operations team, often before you notice them. | Yes | Yes |
| SSLAn SSL/TLS certificate that encrypts traffic and enables https:// on your domain, including annual renewal management. $50/year on Premium; included on Corporate. | $50/year | Included |
| Dedicated IPA unique IP address reserved for your site rather than shared with other tenants. Useful for certain security configurations, legacy integrations, and email reputation. | - | Yes |
| Domain registrationAnnual registration or renewal of one domain name, managed by Smartt on your behalf. Included with Corporate. | - | Yes |
| Monthly Sucuri scanA monthly website security scan by Sucuri that checks for malware, blacklisting, injected spam, and known vulnerabilities, with findings reported for remediation. | - | Yes |
| Version controlA managed Git repository connected to your hosting environment, enabling tracked code changes and structured deployment workflows for your developers. | - | Yes |
| Softaculous auto-installerA one-click application installer built into the control panel for deploying popular software such as WordPress, Joomla, and Drupal without manual setup. | Yes | Yes |
| Anti-virus securityServer-level anti-virus scanning of hosted files and email to detect and quarantine malicious content. | Yes | Yes |
| Hosting port speedThe network connection speed of the hosting environment to the internet backbone: 100 Mbps. | 100 Mbps | 100 Mbps |
| FTP accessFile Transfer Protocol access for uploading and managing website files directly, in addition to the control panel's file manager. | Yes | Yes |
| Parked domainsAdditional domain names pointed at your primary website (e.g., a .com and .ca resolving to the same site) without separate hosting. | 10 | Unlimited |
| AWStatsA server-side analytics tool that reports visitor traffic, pages viewed, bandwidth used, and referrers directly from server logs, independent of browser-based analytics. | Yes | Yes |
| Email control panelSelf-service management of email accounts, passwords, forwarding, and aliases through the hosting control panel. Premium supports 20 accounts; Corporate is unlimited. | 20 | Unlimited |
| Spam filtersServer-side filtering that scores and quarantines junk mail before it reaches your inbox, with adjustable sensitivity per mailbox. | Yes | Yes |
| Email aliasesAlternate addresses (e.g., info@, sales@) that deliver to an existing mailbox without consuming an additional email account. | Yes | Yes |
| Anti-virus | Yes | Yes |
| WebmailBrowser-based access to your email from any device at webmail.smartt.com, with no mail client configuration required. | Unlimited | Unlimited |
| AutorespondersAutomatic replies sent from a mailbox, typically used for out-of-office notices or acknowledgement messages. | Yes | Yes |
| Mail forwardingAutomatic redirection of incoming email from one address to another, including external addresses. | Yes | Yes |
| Address bookContact storage built into webmail, available wherever you sign in. | Yes | Yes |
| Free mailing listA managed distribution list for sending email to a group of subscribers from a single address. | Yes | Yes |
| Control Panel & Logs | ||
| SSHSecure Shell: encrypted command-line access to the hosting environment for developers who need to run commands, manage files, or use Git directly. | Yes | Yes |
| Directory protectionPassword protection for specific folders on your site, restricting access to authorized users (e.g., a staging area or private downloads). | Yes | Yes |
| Hotlinking protectionPrevents other websites from embedding your images and files directly, which would otherwise consume your bandwidth allocation. | Yes | Yes |
| Web / FTP statisticsTraffic and usage reporting generated from raw server logs via AWStats, covering both web and FTP activity. | AWStats | AWStats |
| Raw log managerDirect access to unprocessed server access logs for download and custom analysis or troubleshooting. | Yes | Yes |
| Error logA server log of application and HTTP errors (e.g., 404s, PHP errors) used for debugging site issues. | Yes | Yes |
| Client Support | ||
| Email / telephone supportAccess to Smartt's support team by email and telephone, available 24 hours a day, 365 days a year, following ITIL and HDI best practices. | 24/7/365 | 24/7/365 |
| TTRTime to Respond: the maximum time before Smartt's support team responds to a submitted ticket. 8 hours on both plans. | 8 hours | 8 hours |
| RTORecovery Time Objective: the target maximum time to restore service after a failure. 4 hours on both plans. | 4 hours | 4 hours |
| RPORecovery Point Objective: the maximum data loss window in a recovery scenario, determined by backup frequency. 24 hours (daily backups). | 24 hours | 24 hours |
| UptimeThe service availability target for the hosting environment: 100%, backed by monitoring and the stated recovery objectives. | 100% | 100% |
| Custom SLAA negotiated Service Level Agreement with response, recovery, and uptime terms tailored to your business requirements. Available on Corporate. | - | Yes |
| Contract Details | ||
| Contract | No contract - monthly service | |
| Payment options | Visa / Mastercard / Direct Debit / Wire | |
| Cancellation | 30 calendar days | |
| Professional Services - Time & Material | ||
| Security breach / eventInvestigation and remediation of a security incident affecting your site, billed at time-and-material rates as a professional service. | Time & Material | |
| Website update / patchingUpdates to your website's CMS, plugins, or application code performed by Smartt, billed at time-and-material rates. (Server and OS maintenance is included in hosting.) | Time & Material | |
| Website backup recoveryRestoration of your website from a retained daily backup, performed by Smartt as a fixed-fee professional service ($300 per recovery). | $300 | |
Most teams do not outgrow hosting because they need a few more gigabytes. They outgrow the disconnected work around it: releases, fixes, security, analytics, campaigns, and improvements spread across separate vendors and backlogs.
For qualifying FlexHours packages, premium shared hosting can sit inside the same adaptive operating model as monitoring, security, automation, web development, and marketing execution.
See How FlexEngine Works →Tell us what your site runs, how much traffic it receives, and what your team needs to manage. We’ll confirm whether shared hosting fits - or recommend VPS or VPC before limitations become a problem.